[NEW BLOG] How Blackbaud Merchant Services Makes Giving Easier

May 7, 2020 Emelie Oberg

Introducing the arrival of Blackbaud Merchant Services

Nothing should get in the way of your donors giving generously. But hidden transaction fees, security risks, and poor data management mean that all too often, people working in the social good sector spend too much time on administration and reconciliation, which means less time available for changing the world.

That’s why Blackbaud is pleased to announce the arrival of Blackbaud Merchant Services to clients in Australia and New Zealand.

Blackbaud Merchant Services is an end-to-end payment processing solution already helping social good organisations around the world. Its arrival is great news for organisations in ANZ, and adds a range of benefits to the existing Blackbaud ecosystem, including:

Proven higher digital conversion rates, with the removal of barriers to donor generosity;

► Low credit card transaction fees, with flat rates across Visa, Mastercard and American Express, issued both locally and internationally;

► Streamlined payment data now within Blackbaud cloud CRM system, meaning one integrated location for donor management, giving and communications;

► Industry-standard reporting functions and data security, including pre-reconciled bank deposits, 24/7 access to payment data, and fully secured transactions;

► Automatic updates of credit card information to minimise declined transactions on recurring gifts.


Hear from your peers!

Abdul Fattah Abu from Human Appeal Australia shared his thoughts on why Blackbaud Merchant Services is going to change the way his organisation changes the world:

  It’s a great return on investment for us. Having both the payment gateway and merchant facility in one powerful system is phenomenal, and I cannot overstate the importance of the level of security and compliance it provides. After doing our cost-benefit analysis, we found that Blackbaud Merchant Services’ rates will result in huge savings. 

More money will be used for our emergency and development programs; I highly recommend this solution to the Australian social good community.  


Spend Less Time Adding Numbers - More Time Empowering Change

If you’re in the business of doing good, or empowering social change, it’s critical that payments are as simple, secure and affordable as possible.

With the addition of these new capabilities, Blackbaud clients can now spend less time adding numbers and more time empowering change: whether it’s helping those (to cover animal welfare) in need, funding education, protecting the environment or advancing the arts.

And donors now won’t have to grab cards out of their wallets and type in dozens of numbers, because the improvements include functional digital wallets, giving them a new range of payment options and making online giving even easier.

Can Integrate With Third Party Applications

The backbone of most nonprofit organisations is a committed set of regular supporters, and  the good news is, Blackbaud Merchant Services can integrate with third party applications such as Evergiving through the Payments API to help improve and increase your regular giving program.

Giving shouldn’t be a hassle.

And thanks to Blackbaud Merchant Services landing in Australia & New Zealand, generosity has never been easier for your amazing donors.

Contact the Blackbaud Pacific team to find out more.

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