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FEBC & eTapestry

Blackbaud Fundraising Whitepapers

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About FEBC FEBC Australia is part of FEBC International, a global media ministry spreading the Gospel via radio and internet to inspire people to follow Jesus Christ. They broadcast in more than 50 countries, in 130 different languages, for more than 2500 hours daily. Each year, they receive 9 million listener responses via letter, calls and SMS saying their lives have changed from what they hear and see from FEBC. FEBC Australia is primarily a fund-raising field and, with no government funding, raising funds is a critical must for the organisation. Key Challenges: Lack of engagement and low-level brand awareness Philippa Lowe, Operations Manager, FEBC Australia, comes from a strong communications and agency background, having consulted on brand and public relations and engagement to some of Australia's fast growth companies. Prior to her joining the organisation over two years ago, while there had been a regular mailing approach to fundraising and donor engagement - the challenge of being more visible in a competitive landscape was one that hadn't been tackled. "There is an incredible high level of trust within our donor database – however part of the challenge for us – and other not-for-profits – is to "Time-saving particularly for end of month reconciliation meant that what used to take someone three days to do, now only takes 12 minutes." — Philippa Lowe Operations Manager, FEBC FEBC Australia is powered by eTapestry ™ Learn More CUSTOMER SPOTLIGHT FEBC Australia +61 2 8918 1200 sales@blackbaud.com.au www.blackbaud.com.au April 2018

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