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Bolton Clarke & NXT

Blackbaud Fundraising Whitepapers

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MAKING THE SWITCH TO RAISER'S EDGE NXT ™ Supporting the growing demands and strategic direction of Bolton Clarke In 2015, RSL Care and Royal District Nursing Service (RDNS) came together to become Bolton Clarke. As one of Australia's most experienced not-for-profit organisations they know putting people first means doing the hard things – and the small things. Bolton Clarke offers a continuum of care services to residents and clients that match their needs and their health and lifestyle journey. Its services connect customers to solutions that promote healthier, more productive and involved lives. Today, Bolton Clarke employs more than 6,500 staff who make over 4 million client visits each year in Australia, New Zealand and Asia and provides a wide range of general and specialist care services, 24 hours a day, every day of the year. This includes at home support, retirement living, and residential aged care, telehealth services, healthy ageing and mental health programs, chronic disease management and rehabilitation and transition care. "It's early days yet, but we have started to see in the initial analysis of our tax appeal that we gained a ROI of at least 1.5 x what we expected to get in return." —Alex Cross Head of Fundraising Bolton Clarke is powered by Raiser's Edge NXT ™ Learn More The Challenges Facing Bolton Clarke Alex Cross, Head of Fundraising at Bolton Clarke, admits the organisation's decision to move to Raiser's Edge NXT was spurred by the current dynamic cloud based offering. "Our current system was ageing with limitations and Bolton Clarke had been using it for over 20 years. It no longer had the capability to support the forward-looking vision of our fundraising department," says Cross. +61 2 8918 1200 sales@blackbaud.com.au www.blackbaud.com.au November 2017

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