We’re here to support our Australian charities and those they serve during what can be a scary and stressful time.
If you've been impacted by flooding in your area, we're here to help.
In times like this, organisations have been able to quickly set up fundraising campaigns to get the funds they need to rebuild and recover.
To do the same, visit our website for a secure way to enable others to donate and fundraise for you with the world’s largest online fundraising platform - Blackbaud Peer-to-Peer Fundraising™, powered by JustGiving®.
Please find our Frequently Asked Questions below.
Frequently Asked Questions
We need to set up a fundraising campaign ASAP, what do we do?
We’re happy to help. You can set up a fundraising campaign quickly by going here, confirming your country, and registering your organisation: https://pages.justgiving.com/signup.html?select=gbpro. For additional help, visit https://justgiving-charity-support.zendesk.com/hc/en-us or email us at email@example.com.
Can anyone donate or fundraise for us? What if they’re in a different country?
If your organisation is based in Australia, your donors can only donate in AUD. For more information, see https://justgiving-charity-support.zendesk.com/hc/en-us/articles/204663697-Donations-made-in-foreign-currencies-
Can I embed a JustGiving donation form into our website?
Yes, Donate Box is a social plugin for your website that makes it easy for people to donate and share their donation with others. For more information, see https://justgiving-charity-support.zendesk.com/hc/en-us/articles/204663487-Adding-Donate-Box-to-your-website
I need help with my fundraising campaign
If you need a hand or experience an error, let us know via email at firstname.lastname@example.org
I have a different question
For any other question, please contact us via https://help.justgiving.com/hc/en-us/requests/new?ticket_form_id=8991 or via email at email@example.com.