Customer Success
A place for both new and ongoing Blackbaud users, this page has been specifically designed for you by our Customer Success team to help you achieve success with your Blackbaud products.
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Read WhitepaperManaged Services Offering Datasheet
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Have any questions and would like to contact the Customer Success team?
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Read WhitepaperRENXT Courses and Adoption Booklet 2021
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Read Article▶ On-Demand Webinar: Blackbaud Merchant Services Web Portal Training
On-Demand Webinar: Blackbaud Merchant Services Web Portal Training
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Read ArticleIs Your Nonprofit Falling Behind? This is a Better Way to Stay Productive
When do you know it’s time to get extra help? Discover how to keep your team at its most productive while making sure your mission gets fulfilled.
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Read ArticleThe Nonprofit’s Guide to Smart Outsourcing
We give you a behind-the-scenes look at how outsourcing responsibilities at your nonprofit can better serve your team, your supporters, and ultimately your beneficiaries.
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Read ArticleOn-Demand ▶: How to Maximise Donor Support with Improved Program Management
We're excited to showcase our newest partner, Task.io. Their mobile-first software helps you connect your teams with your social missions
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Read Article▶ On-Demand Webinar: Strategic Grants - Introducing Grants Expertise Management Systems
Blackbaud Partner Ecosystem: Introducing Grants Expertise Management Systems (GEMS) and Integration with Blackbaud Raiser's Edge NXT
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Connect with us on LinkedIn
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Read Article▶ On-Demand Webinar: Jumbo Interactive - Making Lotteries Easy
This session will introduce and provide a high-level overview of the relevant solutions Jumbo provides nonprofit organisations across the APAC region.
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Watch WebinarcontactSPACE Case Study: How To Perform Effective In-House Supporter Engagement - Webinar On-Demand
Using a contactSPACE customer case study, in this webinar you'll learn how how to deliver incredible supporter engagement with an in-house team.
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Watch WebinarDataro: How To Supercharge Individual Giving With Dataro’s Propensity Modelling Plugin For Blackbaud - Webinar On-Demand
Learn how propensity scores can be stored directly in your CRM, updated weekly, and used to build better campaign lists and raise more funds.
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Watch WebinarCatalyst Digital Philanthropy: Emerging Digital Philanthropy and Crowdfunding Campaign Trends: before & after COVID - Webinar On-Demand
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Watch WebinarRed Arc: Engagement Scoring - The Why, The What, And The How - Webinar On-Demand
Learn how to know who to talk to, and when, to maximise your impact and supercharge your engagement.
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Watch WebinarRunGopher: Customer Engagement in a COVID Environment - Webinar On-Demand
Learn how to communicate with clarity and consistency, and create a contact strategy that's clear, concise, and consistent.
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Watch WebinarOmatic: You’ve Got 90 Days To Turn ‘Em Around - Webinar On-Demand
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Watch WebinarConnecting Up: Who We Are, Where We Come From, and What We Do For The NFP Sector - Webinar On-Demand
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Watch WebinarExperian: The 3 Pillars To NFP Success During COVID - Optimising Your Fundraising Potential - Webinar On-Demand
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Watch WebinarEzeScan: Intelligent Invoice Processing - Say 'No' To Manual Data Entry
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Watch WebinarAltis: Using Analytics To Improve The ROI Of Your Regular Giving Programs - Webinar On-Demand
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Watch WebinarDiviPay: Financial Risk Management For Nonprofits - Webinar On-Demand
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Read ArticlePartner Power Month Starts September: Unlock Your Fundraising Potential
Join us all September long for a series of exciting educational webinars from our Blackbaud partners!
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